Xinghang Finance News SGXSHIP Privacy Policy
Updated Effective Date: June 24, 2026
I. Scope of Information We Collect
(A) Personal Information You Voluntarily Submit
- WhatsApp customer service communication, site messages, consultation emails voluntarily provide: email address, communication account, message text content;
- Article submission, business cooperation, infringement protection scenarios voluntarily submit: nickname, contact information, corporate qualifications, evidence screenshots;
- Shipping information subscription, industry activities voluntarily fill in additional information (not mandatory, does not affect basic browsing of freight rates and market data).
(B) Automatically Collected Non-Identifiable Technical Data
When visiting sgxship.com, the system automatically collects data that cannot individually identify a natural person:
- Device info: device model, operating system, browser type, device identification;
- Access logs: IP address, access time, page browsing track, click behavior, page dwell time, external referral source;
- Cookie local storage: used to save browsing preferences, shipping information subscription status. You can disable cookies via browser settings; after disabling, personalized freight push and browsing memory functions will be disabled.
(C) No Mandatory Collection of Sensitive Privacy Information
We will not actively request sensitive information such as ID cards, passports, bank cards, residential addresses. Only when users voluntarily provide such information during cross-border business or rights protection appeals will it be retained. There is no mandatory collection.
II. Scope of Lawful Information Use
- Basic website services: record browsing preferences, push BDI freight rates, port data, SGX shipping stocks, maritime policies, commodity information;
- Customer service liaison: reply to WhatsApp, emails, site messages, handle freight data corrections, copyright complaints, content feedback;
- Platform operation optimization: count site-wide traffic, popular shipping columns, high-frequency data page read data, optimize information update frequency and column layout;
- Website security prevention: identify malicious crawlers, spam messages, illegal traffic diversion accounts, ensure normal browsing for all users;
- Fulfill domestic and foreign legal obligations: cooperate with Chinese public security, cyberspace administration, market regulation departments, and Singapore PDPC regulatory authorities to provide relevant information in accordance with legal documents;
- Additional services with your separate consent: daily shipping freight report, SGX market review email push. You can unsubscribe or withdraw authorization at any time.
III. Information Storage and Security Protection Mechanisms
Data Storage Location Rule
Personal information generated by domestic users is uniformly stored on compliant servers in Mainland China; Singapore local user data is stored separately in compliance with PDPA regulations. No cross-border data transfer without your double written consent; if cross-border storage is needed in the future, we will announce in advance and obtain separate authorization.
Data Retention Period
- Cookies, browsing access logs: retained for 180 days and automatically deleted;
- Messages, submissions, business, complaints, customer service inquiries, subscription records: retained for 3 years after business completion, then automatically anonymized and deleted;
- User voluntarily requests deletion of all personal data: all related records will be completely deleted within 15 working days.
Security Measures
The entire site uses SSL encrypted transmission, sets tiered personnel data access permissions, only authorized customer service and operations have limited access to user information; regular website vulnerability inspections and information leakage emergency drills are conducted to improve security response plans. The internet has inherent risks. Please keep your personal communication accounts safe and do not disclose platform consultation records to third parties.
IV. Information Sharing and Disclosure Rules
- Strictly prohibit commercial sale of any user personal information; will not rent or transfer user data for compensation to advertisers or third parties;
- Only three types of compliant sharing scenarios:
- After your separate written authorization, synchronize submitted content to partner shipping financial platforms;
- Disclose corresponding information in accordance with the laws and regulations of China and Singapore, as well as formal judicial/regulatory documents;
- In the event of merger, acquisition, or asset transfer, user information will be transferred along with assets. The successor must continue to abide by this privacy policy; if the purpose of information use changes, we will seek your consent again;
- Only de-identified anonymous site-wide traffic and column statistics are published externally, which cannot identify any natural person.
V. Users' Statutory Privacy Rights
- Right to know, right to access: Send email to privacy@sgxship.com to request a copy of all your personal information retained by the platform;
- Right to correct: If contact information or messages retained by the platform are incorrect, submit materials to request correction;
- Right to delete: Apply at any time to delete all personal data related to consultations, subscriptions, and messages; completed within 15 working days;
- Right to withdraw authorization: Disable browser cookies, unsubscribe from information push emails, terminate information collection authorization at any time;
- Right to complain: If you object to privacy processing, you can file a complaint via email; feedback within 7 working days. Domestic users can appeal to the cyberspace administration authority; Singapore users can seek protection from the local data protection authority in accordance with PDPC rules.
VI. Minor Privacy Protection
This website's content is intended for adult shipping practitioners and cross-border investors. It does not provide maritime cycle or overseas stock investment information services to minors under 18. Minors should not submit any personal information to the platform; if guardians discover that a minor's information has been retained, they can contact us for immediate deletion.
VII. Policy Update Notice
We may revise this privacy policy in accordance with China's Personal Information Protection Law, Singapore's PDPA, and the latest regulatory laws. After update, we will display it at the top of the website homepage and mark the new effective date. Your continued use of the website indicates acceptance of all updated terms. If there are major changes to information collection or cross-border sharing rules, we will individually inform users via email or WhatsApp.
VIII. Privacy Business Contact Information
Privacy information inquiry, personal data deletion request email: privacy@sgxship.com
Privacy breach, illegal collection reporting email: report@sgxship.com
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