Xinghang Finance News SGXSHIP Official Full Channel Contact Information

Official Website: https://www.sgxship.com

I. Online Consultation Channels

WhatsApp Dedicated Info Customer Service

Add official customer service via the website homepage consultation entry to receive daily shipping freight reports, SGX shipping sector reviews, industry research report pushes, and shipping cycle investment tips.

Service hours: Weekdays 09:00–22:00; Weekends & public holidays 10:00–18:00.

Website Bottom Feedback Channel

Submit freight data corrections, port statistics updates, page malfunctions, missing information, and column optimization suggestions.

Function-Specific Business Emails

General inquiries, data errors, website function issues: service@sgxship.com
Shipping industry analysts, finance bloggers, cycle researchers submit articles: contribute@sgxship.com
Industry cooperation, shipping company features, financial institution column placement: business@sgxship.com
Copyright infringement, false freight interpretation, exaggerated return violation complaints: report@sgxship.com
Personal browsing/consultation record inquiry, privacy data deletion request: privacy@sgxship.com

II. Business Liaison Descriptions

Creator Contribution & Settlement

Welcome maritime industry researchers, cyclical traders, cross-border Singapore market analysts, and commodity authors to submit freight analyses, SGX shipping stock reviews, maritime policy interpretations, and cyclical investment education. High-quality original content can open a dedicated column. Submit articles along with personal bio to the contribution email.

Business Brand Partnership

Support cooperation with shipping listed companies, port logistics enterprises, cross-border financial institutions, shipping summit industry topics, and series of maritime data columns. Send cooperation requests to the business email, and a dedicated person will contact within 3 working days.

Copyright Infringement & Violation Reporting

If the platform contains unauthorized reprints, false BDI freight predictions, exaggerated shipping stock returns, misleading cyclical investment, etc., attach webpage links and screenshot evidence to the reporting email. Verification and feedback will be completed within 24 hours.

Privacy Business Processing

To request access to platform-stored browsing records, customer service consultations, and information subscription data, send a real-name application to the privacy email. Request to delete all personal data.

III. Response Time Standards

General messages, freight data corrections, page malfunctions: reply via email/WhatsApp within 12 hours;
Article submissions, business cooperation negotiations: communication completed within 3 working days;
False information, urgent reporting of infringing content: emails received 7×24 hours, priority handling on weekdays.

IV. Important Anti-Fraud Notice

Platform customer service only answers questions related to website data, shipping information, and column usage. It never provides buy/sell guidance on shipping stocks, precise freight predictions, paid signal services, or fee-based internal stock recommendations;

Any person who pretends to be "Xinghang Finance News SGXSHIP" to privately add communication accounts, sell maritime research reports for a fee, or charge for stock recommendations is a scammer;

If you encounter anyone impersonating our customer service to induce paid investment, keep chat records and screenshots and send them to report@sgxship.com to report and protect your rights.